Privacy Policy for Seaforth Systems Ltd.

Last Updated: July 27, 2026

1. Introduction

At Seaforth Systems Ltd. ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, use our services or engage with us through our communications, including text messaging (SMS/MMS).

2. Information We Collect

We may collect personal information from you in several ways, including:

  • Direct Contact Information: Your name, email address, phone number, billing address, or company details provided when you fill out forms, request information or contact customer support.

  • Text Messaging & Opt-In Data: Your mobile phone number, date and time timestamps of consent and opt-in/opt-out preferences when you subscribe to our text messaging communications.

  • Automated & Technical Data: IP addresses, browser types, operating systems and site usage data collected through cookies and standard web analytics tools when you navigate our website.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate and maintain our products and services.

  • Respond to customer service inquiries, technical support requests and general questions.

  • Send transactional notifications, service updates, meeting reminders and account alerts via email or SMS/MMS.

  • Send promotional or marketing communications (only where explicit consent has been granted).

  • Monitor website performance, improve user experience and protect against fraudulent or unauthorized activity.

  • Comply with legal obligations

We will never sell your personal information to any third party.

4. SMS & Mobile Information Non-Disclosure Policy

To comply with telecommunications regulations and Application-to-Person (A2P) 10-Digit Long Code (10DLC) industry standards, we maintain strict data privacy practices regarding your mobile contact information:

No mobile information or text messaging opt-in consent will be shared with any third parties, affiliates, or partners for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Other Information

We do not sell your personal information. We may share non-SMS personal information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors, IT infrastructure providers, payment processors and cloud hosting services that assist us in operating our business and website, provided they agree to keep your information confidential and secure.

  • Legal Compliance: When required by law, regulation, legal process or governmental request or to protect the rights, property and safety of Seaforth Systems Ltd., our customers or others.

  • Business Transfers: In connection with a merger, acquisition or sale of company assets, excluding any SMS opt-in consent data, which remains strictly protected under the non-disclosure policy above.

6. Text Messaging (SMS/MMS) Terms & Disclosures

If you consent to receive text messages from Seaforth Systems Ltd., the following carrier-required terms apply:

  • Message Types: You may receive text messages regarding customer support replies, service updates, meeting reminders, account alerts or promotional offers.

  • Message Frequency: Message frequency varies depending on your account activity and interactions with us.

  • Rates & Fees: Message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out Instructions: You can opt out of receiving text messages at any time by replying STOP, UNSUBSCRIBE, or END to any message we send you. You will receive a final confirmation text, after which no further messages will be sent.

  • Support & Help: For assistance or questions regarding our text messaging program, reply HELP to any message or contact us directly using the contact details below.

7. Data Security & Retention

We implement commercially reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your personal information only for as long as necessary to fulfill the operational purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate or out-of-date information.

  • Request the deletion of your personal information.

  • Withdraw your consent to receive marketing communications or text messages at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or telecommunication rules. The updated version will be indicated by the "Last Updated" date at the top of this page.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Seaforth Systems Ltd.